News & Views

On Hold Marketing Media

10 Important Phone Answering Tips for Small Businesses

The telephone is still a very important tool for business and answering the phone professionally is vital for small businesses. It may seem fairly insignificant, but it isn’t. Indeed, in some cases, how the phone is answered may provide a potential customer with their first impression of your company. As a company that specializes in music on hold and messaging on hold, we deal with phones on a regular basis. With over 15 years’ experience in the industry, Sold on...